Privacy Policy

A. Information Supplied By Users

Registration Data

When you register on the Sites for the Service, we ask you to provide basic contact information such as your name, sex, age, address, pin code, contact number, occupation, professional designation, business category, areas of expertise, interests and email address etc. When you register using your other accounts like Facebook, Twitter, Gmail, LinkedIn etc., we shall retrieve Information from such account to continue to interact with you and to continue providing the Services.

Professional Profile Information

As Rpoint is designed for real estate professionals, we may collect additional professional information including but not limited to:

• Professional category (lawyer, architect, developer, investor, broker, contractor, etc.)
• Business name and registration details
• Professional licenses and certifications
• Years of experience in the industry
• Service areas and specializations
• Portfolio information and project history
• Business contact details and website information

Subscription or Paid Service Data

When you choose any subscription or paid service provided as part of our Services, we or our payment gateway provider may collect your purchase, address or billing information, including your credit card number and expiration date etc. However, when you order using an in-app purchase option on any of the applications of the Company, same are handled by such mobile operating system platform providers. The subscriptions or paid Services may be on auto-renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term.

Property and Listing Information

When you create, browse, or interact with property listings, land listings, or participate in the marketplace, we may collect:

• Property details (location, size, type, price, specifications)
• Images and documents uploaded related to properties
• Search preferences and saved listings
• Transaction history and inquiries
• Revenue record requests and map access history
• Building material requirements and group-buy participation data

CRM and Business Management Data

If you use our CRM system and business management tools, we may collect:

• Client and lead information you input into the system
• Project details and timelines
• Communication logs and notes
• Task and reminder data
• Document uploads related to your business operations

Networking and Social Features Data

When you use our professional networking features, we may collect:

• Connection requests and your professional network
• Messages and communications with other users
• Posts, comments, and content shared on the platform
• Group memberships and participation
• Events attendance and registrations
• Endorsements and recommendations

Voluntary Information

We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, participate in polls, forums or community discussions, or engage in any communications with us.

Cookies

To improve the responsiveness of the Sites for our Users, we may use "cookies", or similar electronic tools to collect Information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User's individual interests using the identified computer or device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers may also assign their own cookies to your browser (if you click on their ads etc.), a process that we do not control. We receive and store certain types of Information whenever you interact with us via Site or Service through your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.

Opting Out

If a User opts out using the Ads Settings, the unique DoubleClick cookie ID on the User's browser is overwritten with the phrase "OPT_OUT". Because there is no longer a unique cookie ID, the opt-out cookie can't be associated with a particular browser.

Log File Information

We automatically collect limited information about your computer's connection to the Internet, mobile number, including your IP address, when you visit our site, application or service. Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDID on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed etc.

Location Data

With your permission, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may provide information on nearby devices, Wi-Fi access points, and cell towers. Location data helps us provide location-based services such as:

• Nearby property listings
• Local real estate professionals and service providers
• Area-specific news and market insights
• Revenue records and maps for specific regions

Clear GIFs

We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our Users in an anonymous manner, without personally identifying the User. We may also use clear GIFs in HTML-based emails sent to our Users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Sites or Service to the interests of our users, to measure traffic within our Sites to improve the quality, functionality and interactivity of our Sites and let advertisers know the geographic locations from where our Users come without personally identifying the Users.

Usage Analytics

We collect information about how you interact with our Services, including:

• Features and tools used
• Time spent on different sections
• Search queries and filters applied
• Content viewed and engagement metrics
• Calculator and converter tool usage
• Map and revenue record access patterns
• Marketplace browsing and transaction behavior

We may receive information about you from other sources, add it to our account information and treat it in accordance with this Policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us.

Demographic and Other Information

We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track user behaviour on our Sites. Google Analytics specifically has been enabled to support display advertising towards helping us gain understanding of our users' demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out of Google Analytics for display advertising and customize Google Display Network ads using the Ads Settings options provided by Google.

Third-Party Integrations

When you connect third-party services or accounts to Rpoint (such as social media accounts, cloud storage services, or other professional tools), we may receive information from those services in accordance with their privacy policies and your privacy settings on those platforms.

The App/Site may include links to other websites or applications. Such websites or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the application you are visiting. That privacy policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the application's homepage, you should contact the application owners directly for more information.

When we present Information to our advertisers -- to help them understand our audience and confirm the value of advertising on our Sites -- it is usually in the form of aggregated statistics on traffic to various pages/content within our Sites. We use third-party advertising companies to serve ads when you visit our Sites. These companies may use Information (excluding your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other websites or application, in order to provide advertisements about goods and services of interest to you.

The information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. We may use the collected information for the following purposes:

Service Delivery and Personalization

• To provide, maintain, and improve our Services
• To personalize your experience and deliver content relevant to your professional interests
• To facilitate professional networking and connections
• To enable property and land listing services
• To provide access to maps, revenue records, and digital tools
• To operate the group-buy marketplace and facilitate transactions
• To provide CRM functionality and business management tools
• To send you relevant news, insights, and market updates

Communication

• To contact you about updates to your personal information
• To provide customer service and respond to your inquiries
• To send administrative notices and service announcements
• To send newsletters, promotional materials, and special offers (with option to unsubscribe)
• To facilitate communication between platform users for legitimate business purposes
• To notify you about new features, services, or changes to our policies

Analytics and Improvement

• To analyze usage patterns and improve our platform functionality
• To conduct research and analytics for business intelligence
• To develop new services and features
• To ensure platform security and prevent fraud

Advertising

We use third-party advertising companies to serve ads when you visit or use our Sites or Services. These companies may use information (excluding your name, address, email address, telephone number, or any personally identifiable information) about your visits or use of a particular website, mobile application, or service in order to provide advertisements about goods and services of interest to you. Rpoint also allows advertisers and creators to serve advertisements directly, using our own ad-serving technologies.

Legal and Safety Purposes

• To comply with legal obligations and respond to legal requests
• To enforce our Terms of Use and other policies
• To protect the rights, property, and safety of Rpoint, our users, and the public
• To detect, prevent, and address fraud, security, or technical issues

Important: Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and/or accessible in the public domain like any comments, messages, blogs, posts available on social platforms like Facebook, Twitter, LinkedIn etc. Any content posted/uploaded/conveyed/communicated by users on the public sections of the Sites becomes published content and is not considered personally identifiable information subject to this Policy. In case you choose to decline to submit personally identifiable information on the Sites, we may not be able to provide certain services on the Sites to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and/or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

Personal information will be used to allow you to login to your account on the Site, to resolve specific service issues, inform you of our new services or features, and to communicate with you in relation to your use of the Site. Any other information collected will be used for business purposes including:

• Facilitating professional networking and connections within the real estate ecosystem
• Enabling property and land transactions
• Processing marketplace orders and group-buy participation
• Providing access to revenue records, maps, and digital tools
• Analytical purposes and data usage
• Improving the Site and user experience
• Providing targeted advertisements and recommendations

Within Company Group

The Company may share such Information to conduct its business and to share such Information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

Service Providers and Partners

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, including:

• Payment processors and financial institutions
• Cloud storage and hosting providers
• Analytics and data analysis partners
• Customer support service providers
• Marketing and advertising partners
• Map and geographic data providers
• Government agencies for revenue record access
• Building material suppliers and marketplace vendors

These parties are obligated to maintain the confidentiality of your information and are restricted from using it for purposes other than providing services to us.

Platform Users (with Your Control)

Within the Rpoint professional network:

• Your professional profile information may be visible to other verified users to facilitate networking
• Property and land listings you create will be visible to platform users based on your privacy settings
• Your marketplace activity and group-buy participation may be visible to relevant parties
• Messages and connection requests you send will be delivered to intended recipients
• Content you post in public areas (forums, comments, groups) will be visible to other users
• You will have privacy controls to manage what information is visible to others

Aggregated and Anonymized Data

The Company may present Information to our advertisers and third parties - to help them understand our audience and confirm the value of advertising on our Sites - however it is usually in the form of aggregated statistics on traffic to various pages within our site that does not identify individual users.

Social Media Integration

The Company may share your Information regarding your activities on Sites with third-party social websites to populate your social wall that is visible to other people; however, you will have an option to set your privacy settings, where you can decide what you would like to share or not to share with others.

Legal Requirements and Rights Protection

We may share your Information:

• To enforce or protect our rights or any or all of its affiliates, associates, employees, directors or officers
• When we have reason to believe that disclosing Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or our Sites, whether intentionally or otherwise, or when anyone else could be harmed by such activities
• To comply with legal obligations, court orders, or government requests
• To investigate potential violations of our Terms of Use
• To detect, prevent, or address fraud, security, or technical issues

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or uses of your personal information. .

Marketing Communications

Your email address may be made available to other organizations whose products or services we think you might find interesting, subject to applicable laws and your communication preferences. Registered telephone numbers of customers may receive telephone or text message contact from us with information regarding new products and services or upcoming events. You may opt-out of such communications at any time.

When you use the Services or Sites (or any of its sub-sites), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes.

Your Rights

• Access your personal information held by us
• Correct or update inaccurate or incomplete information
• Delete your account and associated personal data (subject to legal retention requirements)
• Export your data in a portable format
• Withdraw consent for certain data processing activities
• Opt-out of marketing communications
• Control your privacy settings and visibility to other users
• Object to certain types of data processing

Process for Exercising Rights

We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. You can access and modify most of your personal information directly through your account settings. For other requests, please contact us at info@rpoint.in.

We may decline to process requests that are:

• Unreasonably repetitive or systematic
• Require disproportionate technical effort
• Jeopardize the privacy of others
• Extremely impractical (for instance, requests concerning information residing on backup tapes)
• Not otherwise required by law

In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

Security Measures

• All information gathered is securely stored within Company-controlled databases
• Databases are stored on servers secured behind firewalls
• Access to servers is password-protected and strictly limited to authorized personnel
• We use SSL/TLS encryption for data transmission
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Incident response procedures for security breaches

Limitations

However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Any information you include in a posting to public discussion areas is available to anyone with Internet access.

Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

In the event of a data breach that may affect your personal information, we will notify you in accordance with applicable laws and regulations.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

• Account information: Retained for the duration of your active account and for a reasonable period thereafter for backup and legal purposes
• Transaction records: Retained in accordance with financial and tax regulations
• Communications: Retained as necessary for customer service and legal purposes
• Analytics data: May be retained in aggregated, anonymized form indefinitely
• Marketing data: Retained until you opt-out or withdraw consent

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our internal policies.

Rpoint is designed for professional use and is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately at info@rpoint.in.

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than your country.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

The internet is an ever-evolving medium. We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use.

Notification of Changes

Any changes we make will be effective immediately on notice, which we may give by:

• Posting the new policy on the Sites with the updated "Effective Date"
• Sending you an email notification
• Displaying a prominent notice on our platform

Your continued use of the Sites or Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Sites to ensure that you are aware of the latest version.

For material changes that significantly affect your rights, we may require you to explicitly accept the updated Policy before continuing to use our Services.

Account Security

• You are responsible for maintaining the secrecy and accuracy of your password, email address, and other account information at all times
• Company is not responsible for any personal data transmitted to a third party as a result of incorrect account-related information
• You must immediately notify us of any unauthorized use of your account

Content Responsibility

• You are responsible for the accuracy and legality of information you provide
• You must not post false, misleading, or fraudulent listings or information
• You must comply with all applicable laws when using our Services
• You must respect the intellectual property rights of others

Professional Conduct

• Users must maintain professional standards when interacting with other platform members
• Harassment, discrimination, or abusive behavior is prohibited
• Spam, solicitation outside platform guidelines, and fraudulent activities are not permitted

Our Site may contain links to third-party websites. Navigating to another website does not make Company liable for misuse of any information by any website controller to which we may link. Also, there may be websites that use our rpoint.in search function, and the Company is not liable for content on such websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal information we collect, use, and disclose
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt-out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights

To exercise these rights, please contact us at info@rpoint.in.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our lawful bases for processing your information include:

• Consent you have provided
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests pursued by us or a third party

To exercise these rights, please contact us at info@rpoint.in.

Redressal Mechanism

Any complaints, abuse or concerns with regards to the use, processing and disclosure of Information provided by you or breach of these terms should immediately be informed in writing or through email signed with the electronic signature to:

By using Rpoint and its Services, you hereby expressly consent to:

• Our use and disclosure of your personal information as described in this Privacy Policy
• Our collection of information through cookies and similar technologies
• Transfer of your information outside your country of residence
• Communication from us regarding services, updates, and promotional materials (subject to your preferences)

You can withdraw your consent at any time by contacting us, though this may limit your ability to use certain features of our Services.

Accuracy and Confidentiality of Account Information

Customers are responsible for maintaining the secrecy and accuracy of password, email address, and other account information at all times. The company is not responsible for any personal data transmitted to a third party as a result of incorrect account-related information.

Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Privacy Policy will otherwise remain in full force and effect.

Entire Agreement

This Privacy Policy, together with our Terms of Use, constitutes the entire agreement between you and Rpoint regarding the use of our Services.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts in Surat,Gujarat India.